“Join our team and be a part of creating unforgettable experiences for travelers while promoting responsible and sustainable tourism with ‘India City Walks^™‘ (ICW^®)”

India City Walks^™ is a winner of three National Tourism Awards and has won coveted Hall of Fame by Government of India. We operate several flagship brands and on our walks travellers experience confluence of culture, traditions, customs.We are a leading provider of experiential walking tours in India, with a passion for sharing our country’s rich culture, heritage, and traditions with our guests.

• SALES MANAGER

  As a Sales Manager in a tourism-related business, your key responsibilities will include developing and implementing sales strategies to achieve business goals and targets, identifying and pursuing new business opportunities, building and maintaining strong relationships with existing clients, leading sales presentations and negotiations with clients, and providing regular sales reports and updates to management.

  Key Responsibilities:

  1. Develop and implement sales strategies to achieve business goals and targets
  2. Identify and pursue new business opportunities with potential clients
  3. Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
  4. Lead sales presentations and negotiations with clients
  5. Provide regular sales reports and updates to management

  Qualifications:

  1. Minimum of 2 years of experience in sales, preferably in the tourism / hospitality industry
  2. Proven track record of achieving sales targets and generating new business opportunities
  3. Excellent communication, negotiation, and presentation skills
  4. Ability to work independently and as part of a team
  5. Strong analytical and problem-solving skills
  6. Willingness to travel for client meetings and industry events

  Your success will depend on your ability to build strong relationships, identify new opportunities, and deliver high-quality products and services that meet the needs and desires of your clients. We offer a competitive salary package, a supportive and collaborative team environment, and opportunities for growth and development within the company.

  Mail us your resume: HR@INDIACITYWALKS.COM and after that contact us on +91 989 969 2790

• RESERVATION MANAGER

  As a Reservation Manager, you will play a key role in delivering exceptional customer service to our guests by handling reservations, answering customer queries, and providing information about our walks, tours and activities. You will be responsible for ensuring that all bookings are handled efficiently and accurately, and that our guests receive timely and accurate information about their tours. You will also need to be a quick learner and be comfortable working with computer applications and online booking systems.

  Key Responsibilities:

  1. Handle reservations for our walks, tours and activities, ensuring that all bookings are processed accurately.
  2. Answer customer queries via phone, email, and online chat, providing accurate and timely information about our tours and services.
  3. Provide support to the sales team by following up with customers, providing additional information, and assisting with bookings as required.
  4. Work closely with the operations team to ensure that all bookings are managed effectively, and that any issues are resolved quickly and efficiently.
  5. Manage customer complaints and feedback, working to resolve issues and improve our overall customer service.
  6. Maintain accurate records of all bookings, payments, and customer interactions, ensuring that all data is entered into our booking system accurately

  Qualifications:

  1. Excellent communication skills, with the ability to communicate effectively with customers and colleagues at all levels.
  2. Strong customer service orientation, with a proven track record of delivering exceptional customer service.
  3. Ability to work under pressure, manage multiple priorities, and meet deadlines.
  4. Strong attention to detail, with excellent organizational and time management skills.
  5. Knowledge of basic computer applications such as Microsoft Office, and experience working with online booking systems.
  6. Ability to work independently, as well as part of a team.

  We are looking for individuals who are enthusiastic, motivated, and have a positive attitude towards work. You should be comfortable working in a fast-paced environment, have excellent communication skills, and be able to multitask effectively.  We offer a competitive salary package, a supportive and collaborative team environment, and opportunities for growth and development within the company. If you are passionate about delivering exceptional customer service and have the skills and experience we are looking for, we would love to hear from you.

  Mail us your resume: HR@INDIACITYWALKS.COM and after that contact us on +91 989 969 2790

• OPERATIONS MANAGER

  The Operations Manager will be responsible for overseeing all aspects of our tour operations, ensuring that our guests have an exceptional experience from start to finish. In this role, you will work closely with our Reservation Executives, Tour Guides, and other members of the team to ensure that all tours are executed smoothly and efficiently. You will oversee the planning and coordination of all tour logistics, including transportation, accommodation, meals, and activities, and work to continuously improve our processes and procedures to enhance the guest experience. As a successful candidate, you will have a strong background in the travel and tourism industry, with experience in operations management and a deep understanding of the challenges and opportunities of the industry. You should be a strong communicator, with excellent organisational and problem-solving skills, and the ability to lead and motivate a team of professionals.

  Key responsibilities include:

  1. Oversee all aspects of tour operations, including logistics, transportation, accommodation, meals, and activities
  2. Develop and implement processes and procedures to ensure smooth and efficient tour operations
  3. Work closely with Reservation Executives, Tour Guides, and other members of the team to ensure that all tours are executed to the highest standards
  4. Monitor and manage tour budgets, ensuring that costs are kept within budget

  Qualifications:

  1. Bachelor’s degree in Business Administration, Tourism Management, or related field
  2. Minimum of 2 years of experience in travel and tourism industry, with a focus on operations management
  3. Excellent organizational, problem-solving, and communication skills
  4. Ability to work effectively in a fast-paced, dynamic environment
  5. Proficient in Microsoft Office and online booking systems

  Mail us your resume: HR@INDIACITYWALKS.COM and after that contact us on +91 989 969 2790

• WALK LEADERS^®

  We are looking for passionate and knowledgeable individuals to join our team as Walk Leaders^®. As a Walk Leader^®, you will be responsible for leading our guests on unforgettable tours of India’s rich culture and heritage, providing them with an immersive and authentic experience. We take pride in the fact that Walk Leaders^® is an intellectual property and a designation that is only awarded to those who have the expertise and passion to showcase the hidden gems of India to our guests. As a Walk Leader^®, you will have the opportunity to share your knowledge and passion for India’s culture, history, and traditions with people from around the world. You will lead small groups on walking tours of various destinations, sharing your insights and stories to create a unique and unforgettable experience for our guests.

  Key responsibilities include:

  1. Lead walking tours of various destinations in India, including historical and cultural landmarks
  2. Provide informative and engaging stories on India’s culture, history, and traditions

  Qualifications:

  1. PhD / Masters degree in Indian culture, history, and traditions
  2. Excellent communication and interpersonal skills
  3. Ability to work flexible hours and weekends
  4. Experience in tourism, hospitality or customer service is a plus
  5. Fluent in English, with proficiency in other languages being an advantage

  Mail us your resume: HR@INDIACITYWALKS.COM and after that contact us on +91 989 969 2790

• GRAPHIC DESIGNER

  We are looking for creative and talented Graphic Designers to join our team. As a Graphic Designer at India City Walks^™, you will have the opportunity to showcase your skills and creativity by designing visually appealing and engaging materials that capture the essence of our brand and the experiences we offer.

  Key responsibilities include:

  1. Designing marketing materials such as brochures, flyers, and posters that showcase the India City Walks brand and experiences
  2. Creating visually appealing digital content such as social media posts, web banners, and email newsletters
  3. Providing input and creative ideas to marketing campaigns and initiatives
  4. Managing multiple projects simultaneously, prioritising workload and meeting deadlines

  Qualifications:

  1. Bachelor’s degree in Graphic Design or related field
  2. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  3. Knowledge of web design and UX/UI principles is a plus
  4. Strong communication and interpersonal skills
  5. Ability to work independently and as part of a team
  6. Attention to detail and ability to manage multiple projects simultaneously

  As a Graphic Designer at India City Walks^™, you will have the chance to work with a talented and diverse team of professionals, who share your passion for creativity and design. You will also have the opportunity to learn about India’s rich culture, history, and traditions, and to showcase them to the world through your work.

  If you are a creative and talented individual with a passion for design and a desire to be a part of a dynamic and innovative team, then join us in promoting responsible and sustainable tourism while showcasing the hidden gems of India to the world!

  Mail us your resume: HR@INDIACITYWALKS.COM and after that contact us on +91 989 969 2790

JOIN ‘India City Walks^™‘ (ICW^®)” TO:

1. Get a unique opportunity to work in the travel industry and share your passion for India’s rich culture and heritage.

2. Grow and develop your skills and career with opportunities for learning, training, and advancement within the company.

3. Be a part of a mission-driven company that promotes responsible and sustainable tourism and supports local communities.

ONLY FULL TIME POSITIONS AVAILABLE 

TO APPLY SHARE YOUR RESUME ON

hr@indiacitywalks.com

® & ™ are intellectual properties of City Explorers Pvt Ltd